General terms and conditions of sale

1. Scope

These terms govern the retail sale of ribbons by 123Ribbon to consumers in the European Union. Prices are shown in euros, VAT included (21 %).

2. Orders and payment

An order is confirmed after payment validation. No real payment is taken in this demonstration version. A paid order is transmitted to The Depot for packing and shipping.

3. Delivery

Free delivery from 49 EUR, otherwise 4.9 EUR. Indicative lead time: 2 to 5 working days in the European Union after dispatch.

4. Returns

14 days after delivery, unopened roll. Cut lengths and personalised ribbons are excluded, as personalised goods.

5. Disputes

Belgian law applies. Consumer mediation is available. Prior contact: bonjour@123ribbon.com.